Big Ten Network Shop

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Returns/ExchangesHome
Returning an item

If you plan to return or exchange an item, please look over this checklist to make sure we continue to give you the best possible service.

  1. Print this return form or complete the form you received with your item. Include it with the item(s) you're returning.

  2. Place the return label from your package on the return. If you use this label, we’ll deduct $5.50 from the credit you'll be receiving to cover return shipping costs. If the return is our fault, we’ll cover the shipping.

  3. If you’re returning from outside the U.S., or don’t want to use our label, please send your package, prepaid, via the carrier of your choice (we recommend UPS or USPS Priority Mail). Whichever carrier you choose, we suggest you insure the package and have it traceable.

  4. Send it to us at:

    Team Fan Shop Returns
    6630 Broadway Avenue
    Jacksonville, Florida 32254

We'll handle your return within 10 business days of receipt.

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90-Day Money Back Guarantee
No Hassles - Our top priority is to provide thebest possible service; that is why we want to have the best return policy available. If for any reason you are not satisfied with your purchase, you may return the item for a refund. Returns must include a receipt and the items must be in original condition, including tags and labels. Once we receive the returned merchandise, we will credit your account within 10 business days. Shipping charges are not included in the refunded price.
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Damaged or Defective Products
Contact us if there is any damage to your package.
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Product Warranties
Warranty information comes packed with your item.
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